We all like to think that the customer is always right, but sometimes, they can be a little wrong. Salons want to make sure that you have the best experience possible.
Think Long Term
Sometimes your desired result may not be achievable with just one visit to the salon. Drastic changes, such as going from dark hair to light hair or a special color treatment may take more than one sitting. Discuss with the stylist how you want your hair to eventually look. Not every transformation is attainable the first time around. Consult with your stylist to understand the process involved before you begin and they can recommend a hair regime that will give you the best chance of achieving the look you want.
Show Up Dirty
Stylists like to see your typical hair routine. For a color appointment clean hair will absorb color most uniformly. Dirty hair often contains patches of grease, product buildup and dry ends. When hair is clean, color doesn’t have to penetrate through anything in the roots.
Honesty is the best policy. Throughout your hair appointment the stylist might ask you questions about your hair and how the appointment is going. If you don’t like the way something turned out, don’t grin and bear it only to break down when you get home – address your concerns. We suggest you tell your stylist you’re unhappy with the way your hair turned out. Let them know what it is that you’re unhappy with; too short, not enough color, too much color, be specific as possible.
You’re NOT the same person as in the picture
Just because you bring in a picture of a celebrity whose hair you admire, for example, Jennifer Aniston we want you to keep in mind that you are not her and that means your hair will not look identical to hers. Pictures are great and the stylists will do their best to get as close to the image as possible, but PLEASE have realistic expectations. Everyone’s hair is different as well as face shape. What looks good on one person will not look good on another. Every look is not attainable for every person. Ask your stylist for a consult on what will work best for your hair and face shape. They want you to enjoy their work, so don’t be shy – speak up!